❓ Frequently Asked Questions
1. Are you a professional manufacturer?
Yes, we are a dedicated manufacturer specializing in high-quality power transformers and distribution solutions.
2. What is the quality guarantee for your products?
We provide a 1-year quality warranty for all products, provided they are used correctly according to technical specifications.
3. How can I purchase your products and what are the delivery options?
Please contact us with your specific requirements. We offer professional solutions and various shipping terms including FOB, CIF, C&F, FCA, or EXW.
4. What are your accepted payment methods?
We primarily accept T/T (Telegraphic Transfer) and L/C (Letter of Credit) for our transactions.
5. What is the typical production lead time?
The standard production time ranges from 2 to 4 weeks, depending on the order volume and customization requirements.
6. Do you provide spare parts for the transformers?
Yes, we can offer necessary spare parts to ensure the long-term maintenance and operation of your equipment.